Terms & Condition
Terms & Conditions
Welcome to Blue Heron Electric. These Terms & Conditions (“Terms”) govern your use of our website, phone and text communications, and electrical services. By accessing our website or scheduling service, you agree to these Terms.
1. General Information
Blue Heron Electric provides residential and commercial electrical services, including installation, repair, upgrades, and maintenance.
2. Services
Services may include, but are not limited to:
- Electrical repairs
- Panel upgrades
- Electrical installations
- Troubleshooting and diagnostics
- Preventative electrical maintenance
Specific service details are outlined in written estimates, invoices, or service agreements.
3. Pricing & Payments
- Prices and estimates are subject to change without notice
- Estimates are generally valid for 30 days unless otherwise stated
- Payment is due upon completion of services unless otherwise agreed in writing
- Late payments may result in additional fees
4. Warranties & Liability
- Manufacturer warranties vary by product and are provided separately
- Blue Heron Electric is not responsible for damage caused by misuse, neglect, unauthorized modifications, or pre-existing conditions
- To the fullest extent permitted by law, liability for incidental or consequential damages is disclaimed
5. Customer Responsibilities
Customers agree to:
- Provide safe and unobstructed access to service areas
- Secure pets and personal belongings
- Disclose known electrical issues
- Follow all safety instructions provided by technicians
6. Website Use
Website content is for informational purposes only. Unauthorized copying, reproduction, or modification of content is prohibited.
7. Messaging Terms & Conditions (SMS/Text Messaging)
By providing your phone number and opting in, you agree to receive text messages from Blue Heron Electric.
Message Types
Customers may receive:
- Appointment confirmations and reminders
- Scheduling and service updates
- Customer support communications
- Billing or account notifications
- Marketing and promotional messages, including special offers, discounts, and company announcements
Message Frequency
Message frequency varies based on service activity and promotional campaigns.
Opt-Out
Reply “STOP” at any time to unsubscribe from SMS messages.
Help
Reply “HELP” or contact (586) 713-2721 for assistance.
Message & Data Rates
Standard message and data rates may apply.
8. Privacy Policy
Use of our website and services is governed by our Privacy Policy above.
9. Governing Law
These Terms are governed by the laws of the state in which services are performed.
10. Modifications
We reserve the right to update these Terms at any time. Updates become effective immediately upon posting.
11. Contact Information
Blue Heron Electric
Phone: (586) 713-2721
Email: office@blueheronelectrical.com